Privacy Policy

1. Introduction

LGT Crestone Wealth Management ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wealth management platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Date of birth and nationality
• Government-issued identification documents
• Proof of address documents
• Financial information (income, net worth, source of funds)
• Bank account and payment information
• Employment information

Automatically Collected Information

When you access our platform, we automatically collect:

• IP address and device information
• Browser type and operating system
• Access times and pages viewed
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your investments
• Verify your identity and comply with KYC/AML regulations
• Communicate with you about your account and our services
• Detect and prevent fraud and unauthorized access
• Comply with legal and regulatory requirements
• Analyze usage patterns to improve user experience

4. Information Sharing

We may share your information with:

• Service Providers: Third parties who perform services on our behalf
• Regulatory Authorities: When required by law or to comply with legal obligations
• Financial Partners: Banks and payment processors to facilitate transactions
• Professional Advisors: Lawyers, auditors, and consultants as necessary

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Secure data centers with access controls
• Regular security audits and penetration testing
• Employee training on data protection
• Two-factor authentication options

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Financial records are typically retained for a minimum of 7 years.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent

To exercise these rights, please contact us at compliance@ifgcrestone.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate your identity
• Analyze platform usage
• Enhance security

You can control cookies through your browser settings.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: compliance@ifgcrestone.com